Showing posts with label insurance. Show all posts
Showing posts with label insurance. Show all posts

Wednesday, April 15, 2009

An insurance miracle

OK, perhaps I'm being a little bit over-the-top. I don't think anything involving insurance can really be considered miraculous. And I certainly can't complain -- at least I have some insurance coverage for this crazy baby-making money extravaganza.

But, complain I will. Yesterday in the mail I received a lovely bill from the anesthesiologist from the retrieval for $720. It had a nice little note ALL IN CAPS informing me that coverage had been denied, and it was my responsibility, and PLEASE PAY RIGHT NOW, NOT LATER.

This didn't sound right to me, and I verified in my insurance docs that anesthesia was not excluded, so I called the insurance company, then the anesthesiologist's office, and three miraculous things happened:

1. The insurance company rep was nice, and I was actually smiling when I hung up the phone.

2. The anesthesiologist billing lady was nice (although it sounded like she'd had a 3 pack-a-day habit for the last 40 years), and I was also smiling when I hung up the phone.

3. Both agreed that it was some sort of glitch, and that everything should be covered and straightened out right away, at no expense to me.

All of this transpired in under 10 minutes, and I didn't even have to go all bitch on them. I tells ya, an insurance miracle.